
frequently asked questions
$50 Non-Refundable/Non-Transferrable deposit is due immediately to retain your date.
You have a 5 day grace period before your invoice is cancelled.
The reinstatement fee is $15.
50% of your balance is due 30 days prior to pick-up or delivery.
If you are placing an order that is less than 15 days payment is due in full.
We offer a cake tasting service for our brides to be for wedding cake orders.In person consulting is typically held for wedding cakes and large special occasions. We will review ideas and estimate the cost of your cake vision. Sessions will last 30-45 minutes. Then, you will be left with a sweet ending, the cake tasting. A small fee of $40 is collected prior to the session. Please bring with you, photos, design ideas, wedding colors, etc! The consultation includes 2 people, any additional guest are $10 per person, with a max of 4 people total. Unfortunately, children are not permitted, as we want to maximize your attention to the details of your order. We also offer a cake tasting service for our special occasion clients. A small fee of $30 is charged and a cake tasting box will be delivered to your doorstep. We consult via phone and email after this to complete your order.
To order please email us for a quotation but please be aware you will need to meet a **$125.00 MINIMUM** spend. Include details such as occasion date,number of guests to serve, coffee or dessert portion size, delivery location and any design ideas you have in mind.
A non refundable deposit must be paid to secure an order and date. Note that no order is confirmed until the **DEPOSIT** is received.
Fondant items, please store at room temperature and NOT in the fridge. The fridge will cause the icing to become tacky and ruin any sugar work. Air conditioning will be needed if its too hot or especially humid.
All buttercream cakes should be stored in the fridge and taken out about 30 minutes prior to your event start.